Frequently Asked Questions
Everything you need to know about shopping with the SFMOMA Museum Store.
How much does shipping cost?
Standard shipping rates are calculated based on the weight of your order and the delivery destination. We offer free standard shipping on orders over $150 within the contiguous United States.
What is your return policy?
We accept returns for most items in their original, unused condition within 30 days of purchase. Please note that custom prints and final sale items are non-refundable.
Do SFMOMA members receive a discount?
Yes, SFMOMA members receive a 10% discount on most items. To apply your discount online, please sign in to your account using the email address associated with your membership.
Do you offer international shipping?
Currently, we ship to most international locations. Shipping fees and delivery times vary by country, and customers are responsible for any applicable customs duties or taxes.
Are your products authentic museum editions?
Every item in our store is curated to support the museum's mission. We source directly from artists, designers, and authorized distributors to ensure the highest quality and authenticity.
Can I purchase a gift card?
Yes, we offer digital gift cards that can be delivered instantly via email. These are valid for purchases made online or in-person at our museum store locations.